Overview
To deliver the AICSUITE Services, we engage a small set of trusted third parties ("Subprocessors") to process Customer Data on our behalf. Each Subprocessor is bound by written agreements that include data-protection obligations no less protective than those described in our Data Processing Agreement.
AICSUITE remains responsible to Customer for the acts and omissions of its Subprocessors. Where a Subprocessor processes Personal Data originating from the EEA, UK, or Switzerland and the destination country lacks an adequacy decision, AICSUITE relies on Standard Contractual Clauses (or equivalent) with that Subprocessor.
Infrastructure Subprocessors
Subprocessors providing the underlying compute, storage, network, and AI inference infrastructure for the Services.
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Application hosting (AWS Amplify) and cloud AI inference (AWS Bedrock) | All Customer Data and Personal Data in transit and at rest during processing; AI prompt/response data for Manager and Executive AI features | United States |
| Supabase, Inc. | Managed PostgreSQL database, authentication, and object storage | All Customer Data at rest (including encrypted sensitive identifiers), authentication credentials (hashed) | United States |
| Cloudflare, Inc. | CDN, DNS, TLS termination, DDoS protection, and bot management for the marketing site | IP address, request metadata, security telemetry | United States (global edge) |
Operational Subprocessors
Subprocessors supporting specific operational functions such as billing and transactional email.
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Stripe, Inc. | Subscription billing and payment processing | Account holder name, email, billing address, payment-method details (handled directly by Stripe; AICSUITE does not store full card numbers) | United States |
Updates and Notice
AICSUITE will update this page when adding, removing, or replacing Subprocessors that process Personal Data. Where reasonably practicable, we provide at least thirty (30) days' prior notice of a new Subprocessor by updating this page and, for customers with active paid subscriptions, by email or in-application notification.
Customers may object to a new Subprocessor on reasonable data-protection grounds as described in the Data Processing Agreement.
To subscribe to updates or request additional information, contact privacy@aicsuite.com.
Questions about this document?
Email us at legal@aicsuite.com
AICSUITE, LLC · A Delaware limited liability company